Reply to 80% of guest messages without lifting a finger.
Zoomie is the AI guest-communication platform for hotels. WhatsApp, Instagram, Messenger, and email — handled in one inbox by an assistant trained on your hotel's knowledge base.
Currently in private pilot with one boutique hotel.
WhatsApp · Instagram · Messenger · Gmail · Cloudbeds
One inbox, every channel
WhatsApp, Instagram, Messenger, Gmail. Threaded per guest, with live delivery status — no more juggling tabs and phones.
AI that knows your hotel
Trained on your knowledge base — Wi-Fi, breakfast hours, check-in policy. Detects the guest's language and replies in it.
Tasks created automatically
"We need extra towels" becomes a housekeeping task with priority, assigned to the right staffer. No request slips through.
Live availability with Cloudbeds
"Got rooms next week?" Zoomie queries Cloudbeds and replies with room types, rates, and a pre-filled booking link.
How it works
Connect your channels
Gmail OAuth, WhatsApp Cloud API, Cloudbeds. Two minutes each.
Build your knowledge base
Add the answers your front desk repeats every day. Zoomie's AI search and polish keep them tidy.
Let Zoomie reply, or staff steps in
AI answers what it's confident about. Anything else is escalated to staff with full conversation context.
Built on the tools you trust
WhatsApp · Instagram · Messenger · Gmail · Cloudbeds · Anthropic Claude · OpenAI
Run a hotel? We're talking to a small group of properties about joining the next pilot cohort.